Developing a Consistent
Design Language

DEVELOPING A CONSISTENT DESIGN LANGUAGE

For a global shoe retailer

For a global shoe retailer

Logo-Small-DSW System
Objective

To create a system of styles and components to be used for designing and developing a cohesive e-commerce product.

Create a system of styles and components to be used for designing and developing a cohesive e-commerce product.

Create a system of styles and components to be used for designing and developing a cohesive e-commerce product.

Outcome

Development of a process that fostered more communicative production and more efficient problem solving, all leading to a familiar, intuitive customer experience.

Foster more more communicative production and more efficient problem solving that all lead to a familiar, intuitive customer experience.

Foster more more communicative production and more efficient problem solving that all lead to a familiar, intuitive customer experience.

Year — 2019/2020

Year — 2019/2020

Year — 2019/2020

Company — DSW

Company — DSW

Company — DSW

Type of Work — UX design

Type of Work — UX design

Type of Work — UX design

Role — UX designer

Role — UX designer

Role — UX designer

Overview

After six solid months of feature development, the DSW UX team began noticing redundancies and disparities in our designs.  This is the case for many product teams – rapid design work with little reflection leads to an incoherent customer experience.

As someone who enjoys making sense of a mess, I was tasked with identifying inconsistencies in our design and the website at large, then consolidating them into one, definitive system.

After six solid months of feature development, the DSW UX team began noticing redundancies and disparities in our designs.  This is the case for many product teams – rapid design work with little reflection leads to an incoherent customer experience.

As someone who enjoys making sense of a mess, I was tasked with identifying inconsistencies in our design and the website at large, then consolidating them into one, definitive system.

After six solid months of feature development, the DSW UX team began noticing redundancies and disparities in our designs.  This is the case for many product teams – rapid design work with little reflection leads to an incoherent customer experience.

As someone who enjoys making sense of a mess, I was tasked with identifying inconsistencies in our design and the website at large, then consolidating them into one, definitive system.

DSW System-1-Intro

Standardizing the Product

To start, I gathered all the UX team’s designs to date in one place.  We had worked with some shared styles and components, but seeing everything at once revealed very different treatments.  What we needed were standards.

To start, I gathered all the UX team’s designs to date in one place.  We had worked with some shared styles and components, but seeing everything at once revealed very different treatments.  What we needed were standards.

To start, I gathered all the UX team’s designs to date in one place.  We had worked with some shared styles and components, but seeing everything at once revealed very different treatments.  What we needed were standards.

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Pages and dozens of components from the site UX analyzed

Pages and dozens of components from the site UX analyzed

Pages and dozens of components from the site UX analyzed

DSW System-2-UX Audit

Screens compiled in the UX audit

Design System Version 1.0

Referencing the inventory, I worked with designers and developers to decide on which elements to keep and then documented them in a shared library of type, color, icon, and basic component styles.

Referencing the inventory, I worked with designers and developers to decide on which elements to keep and then documented them in a shared library of type, color, icon, and basic component styles.

Referencing the inventory, I worked with designers and developers to decide on which elements to keep and then documented them in a shared library of type, color, icon, and basic component styles.

DSW System-3-DS Version 1

Catalogue of UI design elements

Maturing The System

The UX team tested the library by using it in our day-to-day design work.  Additionally, I took inventory of the DSW site experience to see how much of it our system accounted for.

The UX team tested the library by using it in our day-to-day design work.  Additionally, I took inventory of the DSW site experience to see how much of it our system accounted for.

The UX team tested the library by using it in our day-to-day design work.  Additionally, I took inventory of the DSW site experience to see how much of it our system accounted for.

DSW System-4-Site Audit

Screens compiled in the UX audit

Though the library helped us design more efficiently, there were several opportunities to mature the system and ensure a 1:1 between UX standards and the developed product.

Though the library helped us design more efficiently, there were several opportunities to mature the system and ensure a 1:1 between UX standards and the developed product.

Though the library helped us design more efficiently, there were several opportunities to mature the system and ensure a 1:1 between UX standards and the developed product.

Areas For Improvement

01 — Reconsider proportions of typography including how it adapts to devices and contexts

01 — Reconsider proportions of typography including how it adapts to devices and contexts

01 — Reconsider proportions of typography including how it adapts to devices and contexts

02 — Better define application of color

02 — Better define application of color

02 — Better define application of color

03 — Incorporate interactive states

03 — Incorporate interactive states

03 — Incorporate interactive states

04 — Correlate styles with how they’re applied in code

04 — Correlate styles with how they’re applied in code

04 — Correlate styles with how they’re applied in code

05 — Apply standards to more complex components like modals and entire forms

05 — Apply standards to more complex components like modals and entire forms

05 — Apply standards to more complex components like modals and entire forms

The DSW Design System

Through design, development, and continued refinement, the UX team created a system of unified styles and components.  In practice, the system facilitated a shared concept of product appearance and functionality which led to more cohesive designs and more meaningful problem solving.

Through design, development, and continued refinement, the UX team created a system of unified styles and components.  In practice, the system facilitated a shared concept of product appearance and functionality which led to more cohesive designs and more meaningful problem solving.

Through design, development, and continued refinement, the UX team created a system of unified styles and components.  In practice, the system facilitated a shared concept of product appearance and functionality which led to more cohesive designs and more meaningful problem solving.

Dynamic, Expressive Typography

One heading and one paragraph typeface prioritize legibility and modern expression while scaling intuitively.

One heading and one paragraph typeface prioritize legibility and modern expression while scaling intuitively.

One heading and one paragraph typeface prioritize legibility and modern expression while scaling intuitively.

DSW System-5-Final typography

Purposeful Colors & Stlyes

Purposeful Colors & Stlyes

Purposeful Colors & Stlyes

With a primarily black-and-white aesthetic, color serves as a communication tool to indicate state changes, errors, and success as neutral values add depth to UI elements.

With a primarily black-and-white aesthetic, color serves as a communication tool to indicate state changes, errors, and success as neutral values add depth to UI elements.

With a primarily black-and-white aesthetic, color serves as a communication tool to indicate state changes, errors, and success as neutral values add depth to UI elements.

DSW System-6-Final styles

Cohesive Iconography

Icons graphically indicate action or emphasis and add personality to otherwise rote content.  The set is designed with rigid, geometric construction.

Icons graphically indicate action or emphasis and add personality to otherwise rote content.  The set is designed with rigid, geometric construction.

Icons graphically indicate action or emphasis and add personality to otherwise rote content.  The set is designed with rigid, geometric construction.

DSW System-7-Final Icons

Intentional, Approachable Components

Components combine type and style standards to guide users toward taking action predictably and reliably.

Components combine type and style standards to guide users toward taking action predictably and reliably.

Components combine type and style standards to guide users toward taking action predictably and reliably.

DSW System-8-Final Components

Looking Ahead

DSW System-9-Showcase A
DSW System-9-Showcase B
DSW System-9-Showcase C