About Me
With an agency + retail background, I thrive on collaborating with business, technology, and creative thinkers, plus users themselves, to evolve digital products.
Writing the goals and outcomes of a project in one’s own words guides thinking throughout the process.
Find out what users are trying to get done, what they hope to gain as a result, and what's getting in the way.
Distill research findings into principles and recommended actions for easy reference.
Prototypes are great communication tools; use them to demonstrate and stimulate ideas with stakeholders.
Designers are expected to be opinionated, so have one and express it thoughtfully.
Assess prototypes designed with real information and real tasks with real users.
Visual design and copy are part of the UX too. Thus, design them according to standards and then test.
Feb 2019 - Present. Columbus, OH
I work on DSW’s Digital Experience team, a multi-disciplinary, data-driven team dedicated to building digital shopping features that balance the needs of customers and the business.
The most impactful projects I’ve worked on are redesigning the bag and checkout experience, leading the creation of a design system, and developing a framework for regular concept testing with customers.
Sep 2015 - Jan 2019. Columbus, OH
At Dive, I provided end-to-end design services focused on producing user insights, developing practical design strategies, and creating intuitive, enjoyable interfaces that enhance the way people get things done.
I collaborated with clients in B2B, insurance, education, energy, and retail, most notable Grange Insurance, IGS Energy, Bob Evans, and Battelle For Kids.
Mark Stickdorn (& others)
Alex Osterwalder (& others)
Jake Knapp
Jake Knapp
Erika Hall
Lancelot Hogben
(visual inspiration for much of this website)
01 — I enjoy reading novels from the 20th century. Some of my favorites are Money, Native Son, and One Flew Over The Cuckoo’s Nest.
02 — People often describe me as a rabbit because of my love for eating vegetables. I’ve been that way since I was a kid.
03 — Though I like exercising, I enjoy learning about the body and planning workouts more.
04 — Smithing words is fun to me. I do freelance editing from time to time and have Thesaurus.com bookmarked on my computer.
05 — I systematically discover music by listening to artists’ complete discographies. So far, I’ve listened to 200+ artists.
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